Kendal was performing her first assessment on a resident in the long-term care setting. The resident was not responding to Kendal, but Kendal continued speaking to the resident and explaining what she was doing every step of the way. She was very patient with the resident and made sure the resident had everything she needed before leaving the room. Later that same day, Kendal was involved in providing post-mortem care to a resident who had unfortunately passed away. During providing care to the deceased resident, Kendal treated the resident in a caring and compassionate manner while cleaning the resident to prepare her for the funeral home to come to get her. Kendal was able to redirect those helping clean and she advocated for the deceased resident to be shown respect and compassion.