December 2023
Keri
Milne
,
RN
McReynolds
Otsego Memorial Hospital
Gaylord
,
MI
United States
Sometimes, you meet someone and feel a connection with them.
When a former patient was admitted to McReynolds for rehab, Keri was her primary nurse. The patient described her as kind and caring. She was always kind and helpful to the residents she cared for. She would take the time to talk with them. She addressed the needs they were able to convey to her. Keri is committed to being excellent. She has great clinical expertise. She keeps the shift going. She knows what residents need. She helps where needed.
The patient describes their experience with Keri, "When I came there, I met Keri. Sometimes, you meet someone and feel a connection with them. She followed my plan of care and made sure I got my meds. If I had an issue with something, she took care of it. She truly cared about me. To me, that is what compassion is all about."
The patient describes their experience with Keri, "When I came there, I met Keri. Sometimes, you meet someone and feel a connection with them. She followed my plan of care and made sure I got my meds. If I had an issue with something, she took care of it. She truly cared about me. To me, that is what compassion is all about."