Nurse Kholoud demonstrated care, compassion, and professionalism that went far beyond my expectations during one of the most difficult times in my life. I was admitted for a surgical procedure that had me feeling anxious and vulnerable. From the moment I met Kholoud, she made me feel like I was not just a patient, but a person truly seen, heard, and cared for.

Kholoud’s knowledge and confidence immediately put me at ease. She explained every step of the pre-op process in a way that was both thorough and comforting. She answered all my questions patiently and never once made me feel rushed or overlooked, even though I could see how busy she was.

What truly stood out was how present she was in every interaction. Before surgery, she noticed how nervous I was. Instead of just checking vitals and moving on, she sat beside me for a moment, gently held my hand, and said, “You’re in safe hands, we’ll take good care of you.” It was a small gesture, but it meant everything to me.

After the surgery, Kholoud was there again, monitoring my recovery, managing my pain with care, and always checking in with genuine concern. She anticipated my needs before I even had to ask. When I struggled to move or felt overwhelmed, she responded not just with medication or clinical intervention, but with empathy and reassurance.

Even when the ward was busy, Kholoud never let her stress show. She moved with calm and purpose, bringing confidence and a sense of peace to the whole room. It was clear that both patients and her fellow staff respected and relied on her deeply.

Nurse Kholoud is the kind of nurse who makes a lasting impression, not just because of her excellent clinical skills, but because of the kindness and humanity she brings into her work every day. She made my surgical journey one of healing, not just physically but emotionally. She is a shining example of what nursing truly means.