When I was admitted to UMC, I was scared, hurting, and alone but then Kim came along and comforted me. She went above and beyond to make sure that I felt safe. Unfortunately, I had to spend Christmas in the hospital alone with COVID and she gave me the best Christmas possible. Kim held me through the pain, wiped my tears, and reassured me that everything would be ok. I needed that reassurance more than anything- it was her compassion and kindness that healed me. I will never forget the love and compassion that she showed me every day. Kim is remarkable and I could not be more thankful for the lifelong impact she made on my life.