My son T had several issues that required him to be on cardiac monitoring and then in isolation. I was unable to hold him for three days before I left the hospital and when we were leaving Kim offered to let me feed him. This simple gesture meant so much to me. We had tried to get pregnant for two years before conceiving our twins. She took care of T several days and was always so welcoming when we came to visit, she never made us feel rushed or like a nuisance. Kim provides such loving tender care.