Kim Jennings embodies the concept of customer service to her patients in everything she does. I certainly don't know where I would be without her kindness. I started coming down with the dreaded stomach flu. My symptoms had worsened to include full-body tingling and numbness in addition to nausea and vomiting. At 4 AM, I called the rescue squad and was transported to the Kettering ER in Huber Heights. In doing so, I had to leave my 2 dogs behind in my apartment. When I was admitted to WT hospital, my worry for my dogs' well-being only deepened. When Kim found out what was going on, she started the ball rolling with SICSA to get my dogs taken care of so I could concentrate on getting well. Through her efforts, SICSA picked up my dogs and will care for them until I can get back on my feet. I don't have the worry now that my dogs will be well cared for. This is due in no small part to Kim's efforts. I do not know what I would have done without her!