I currently work alongside Kim in the Oncology Department at CHOC Children's. Having had trained Kim for a few shifts, I knew she was someone who was going to excel at this job. Families were immediately taken with her very open and inviting personality. She was able to communicate properly with her patients. Being mostly children, at times it can be hard to communicate, but Kim showed expertise in managing the very different personalities of both patient and parent. Kim is a kind-hearted individual who understands her job responsibilities and fulfills them with love and understanding. Because of the department that we work in, it's sometimes really hard to have a distance between caring and caring too much. Kim has shown, that she can be both professional and show a great deal of understanding and empathy towards our patients. She goes above and beyond for her patients and family. My coworker and friend Kim Fong, is a person who has undoubtedly made many patients life a bit lighter in the darker days.