Kinna offered kindness and great care during a patient's darkest time. The patient was struggling with withdrawal from his alcohol addiction and he was ready to sign out of the hospital against medical advice. With the great support and kindness from Kinna, the patient found the strength to continue his journey of sobriety. At discharge, the patient recognized Kinna. She is the one person who helped him understand and seek recovery when he reached his darkest hour during his withdrawal. Kinna's support and kindness gave the patient strength to continue.