I have diabetes and when my baby was born it was hard for me to see him having to be taken for all kinds of different shots and testing. I was feeling very depressed and down about it. Kirby had been my nurse when the doctor informed me that my baby needed phototherapy due to slight jaundice. I really needed someone to talk to because I felt so overwhelmed by everything that had happened just in the first two days of my child's life. She was very caring and compassionate. She felt more like a friend than my nurse and that was really what I needed at the time. It means so much to me that she took the time and showed the compassion that I needed in this situation. I know that nurses get very busy and have many tasks to perform in their daily routines, but she never made me feel like I was being a burden or disrupting anything else she needed to do. Just from the time she took to help me with my issue, I could tell that she was just naturally a caring person. I can only hope that in future visits I am lucky enough to have other professionals involved in my care plan who exhibit the same character and dedication as she did for me.