Kris was so caring when my son came to the emergency room with an allergic reaction. Even though the department was very busy, Kris made sure he explained everything to us and made small talk with my 7-year-old son, who was very scared, especially about getting an IV. He talked to him about Power Rangers and cartoons, which my son loved. It was a very stressful time for us, and Kris helped us through it.