God knew I would need a special person to help me through the transition time when my husband was put on Hospice. My world changed overnight and I was so apprehensive about his care in all aspects of him being in a memory care facility. That special person was Krista Montana. I thank God that she came into my life at the critical time I needed someone. She was my rock. Krista has been a true angel to me, and I'm more grateful than words can say. I feel truly blessed that I have her in my life. Krista is very loving, soft spoken, and is always able to come up with a solution when it comes to any problem. Krista possesses great kindness, spirituality, and a special talent to do her work lovingly and to the maximum. Krista walked me through each stage of my husband's illness, helped me over numerous hurdles, and always had a smile and a hug for me. May God richly bless Krista and Hospice. Forever grateful.
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I am a nurse. My 2 sons are nurses. My mother and grandmother were nurse assistants. We know how to care for people and what qualities make a great nurse. Caring. Empathy. Integrity. Compassion. Kindness. Selflessness. Advocacy. Adaptability. Organized. Skillful. Attentive. Able to communicate. Lifelong learner. Krista is all of these things and then some. My brother said it best, "I've never met anyone like her. Not just as a nurse but as a person." Every encounter with Krista was top-notch. She was always so calm and reassuring. She knew exactly what to say when my emotions superseded my knowledge. She always cared for Dad as if he were her own father. She respected his wishes and developed his plan of care around them without hesitation. Comfort and safety were always at the forefront in everything she did. It is hard to pick one particular incident because she was always exceptional. However, if I had to pick one where she shone as a professional, it would be following a medication change when Dad's condition changed. The orders were not carried out by the facility as we planned. I was unaware of what actually occurred until Krista told me the truth in spite of my questioning the facility. Krista implemented a chain of command for this situation and advocated not only for Dad but other present and future hospice patients in doing so. Unexpected outcomes and improvement opportunities are never easy to address. Yet Krista did it with the utmost professionalism. There were other times she shared knowledge with facility staff in order to achieve goals, like mixing medications in smaller volumes. Krista will always have a special place in my heart. She is not only a great nurse, but I believe her to be a great person. I've met more nurses than I could count. If and when my time comes and I need a nurse, I want it to be Krista.