Thursday, I had a cardiac ablation with Dr. B. Afterwards, they sent me to the fourth floor for a night's stay. I was blessed to have Kristen as my nurse. She was kind, considerate, attentive, professional, knowledgeable, and in short, a wonderful caregiver. Not only was she all of these things, but after Dr. B visited me in the room, he decided I could go home that evening. Kristen was scheduled to get off at 7 pm and said she would stop back by after filling the night nurse in on my situation. When she came by after 7 pm, I asked if everything was ready for me to go home. Unfortunately, Dr. B forgot to fill out my release authorization. Kristen stayed late and was able to contact the doctor and get my paperwork done. It was after 8 pm when I was released, and Kristen was there to make sure everything went smoothly and that I was OK.
I told her that if we were in a nice hotel, she would receive a big tip! I hope this conveys to you what a wonderful young lady and employee she is for SSM. She represents your hospital very well and is a great person to have on the "frontlines" of caregiving. Thank you for hiring such wonderful people as Kristen.