On one particular day, a staff member needed back-up support and Kris Souza filled those shoes. Her nominator said, "Kris jumped right into the situation with extraordinary leadership and compassion for the patient. She was quick to find a solution and to ensure that this patient would be well taken care of all through this incident, Kris supported me."

For the nominator, it was simply another example of just how valuable Kris Souza is to her staff. "As our leader, she gives us the empowerment, resources, and working environment to provide the best care to our patients. Her door is always open, she is always available. She truly cares for her staff and her patients. What a privilege it is to work with her!"