I just wanted to take a moment to highlight an exceptional L&D nurse and show how Kristie Cooper's work ethic and genuine character greatly impacted my birthing experience at Tidal Health .

I arrived on L&D for a voluntary induction as I was 39 weeks and well over being pregnant. I met several staff members who were all very helpful and pleasant, but my nurse Kristie stood out due to her bubbly personality and welcoming bedside manner. She immediately asked me what my expectations were, and put my mind at ease by thoroughly explaining all procedures and processes during the duration of my induction. She went above and beyond for my family that was present and was also very inclusive when explaining things. She voluntarily took pictures of candid moments between my boyfriend and I and even held my hand when things got rough and my anxiety got the best of me. She was supportive and encouraging the whole way through and made me feel seen and heard when I asked questions or spoke to certain preferences. She even requested me for her assignment on the mother baby unit and brought me freshly baked sugar cookies!

Although simple, these moments of empathy made all the difference during my delivery and stay. As a woman of color, statistically, child birth can be undoubtedly terrifying and filled with uncertainty due to a multitude of varying factors. Kristie made sure that my daughter and I were taken care of with the utmost respect. I will never forget her, and no amount of "thank you's" can ever articulate the deep gratitude I have for her and the entire L&D and Mother baby staff at Tidal Health.

As a healthcare worker, I know far too well the trials and tribulations of a bedside nurse and the toll that providing patient care can take on a person. Thank you Kristie, you are a light that I pray continues to shine. Her passion for patient care is evident and she has made such a positive impact on me personally, I speak her praises everywhere I go! You rock!