Kristy Lau
March 2025
Kristy
Lau
,
BSN, RN
Patient Care Resources
El Camino Health
Mountain View
,
CA
United States
Kristy treated my husband not just as a patient, but as a person deserving of respect, empathy, and dignified care.
I am writing to express my deepest appreciation for the exceptional care provided to my husband during his recent hospital stay. Nurse Kristy’s level of nursing care was truly outstanding and deserves the highest recognition through a DAISY Award.
From the moment we met her, Kristy’s extraordinarily friendly and compassionate demeanor stood out. She immediately helped put both my husband and me at ease during a challenging and uncertain time. Her warmth and approachability transformed our hospital experience, making a significant difference in our ability to cope.
Kristy’s attention to detail was remarkable. Every aspect of my husband’s care was managed with meticulous precision, from medication administration to ongoing comfort checks. Her thoroughness gave us complete confidence in the quality of care being delivered.
What impressed us most was Kristy’s proactive approach. Rather than merely reacting to immediate needs, she consistently anticipated potential concerns and addressed them before they became issues. This forward-thinking style reflected both her deep expertise and unwavering commitment to patient well-being.
Kristy’s clinical intelligence was evident in every interaction. She demonstrated a comprehensive understanding of my husband’s condition and treatment plan, and she took the time to explain complex medical information in clear, understandable terms. Her ability to combine knowledge with compassionate communication was truly exceptional.
Communication was another area in which Kristy excelled. She provided regular updates throughout the day, ensuring I remained fully informed about my husband’s progress. This transparent and consistent communication helped ease our anxiety and reinforced the connection between our family and the care team.
Perhaps most importantly, Kristy treated my husband not just as a patient, but as a person deserving of respect, empathy, and dignified care. Her holistic approach to nursing reflected everything the DAISY Award represents: compassionate, expert, patient-centered care that makes a lasting impact.
We are truly grateful for the extraordinary care Kristy provided. She embodies the very best of the nursing profession and has made a profound difference in our lives. It is with heartfelt gratitude that we recommend Kristy for the DAISY Award.
From the moment we met her, Kristy’s extraordinarily friendly and compassionate demeanor stood out. She immediately helped put both my husband and me at ease during a challenging and uncertain time. Her warmth and approachability transformed our hospital experience, making a significant difference in our ability to cope.
Kristy’s attention to detail was remarkable. Every aspect of my husband’s care was managed with meticulous precision, from medication administration to ongoing comfort checks. Her thoroughness gave us complete confidence in the quality of care being delivered.
What impressed us most was Kristy’s proactive approach. Rather than merely reacting to immediate needs, she consistently anticipated potential concerns and addressed them before they became issues. This forward-thinking style reflected both her deep expertise and unwavering commitment to patient well-being.
Kristy’s clinical intelligence was evident in every interaction. She demonstrated a comprehensive understanding of my husband’s condition and treatment plan, and she took the time to explain complex medical information in clear, understandable terms. Her ability to combine knowledge with compassionate communication was truly exceptional.
Communication was another area in which Kristy excelled. She provided regular updates throughout the day, ensuring I remained fully informed about my husband’s progress. This transparent and consistent communication helped ease our anxiety and reinforced the connection between our family and the care team.
Perhaps most importantly, Kristy treated my husband not just as a patient, but as a person deserving of respect, empathy, and dignified care. Her holistic approach to nursing reflected everything the DAISY Award represents: compassionate, expert, patient-centered care that makes a lasting impact.
We are truly grateful for the extraordinary care Kristy provided. She embodies the very best of the nursing profession and has made a profound difference in our lives. It is with heartfelt gratitude that we recommend Kristy for the DAISY Award.