I just wanted to write you a note and let you know about the exceptional care I had with Kwanza Young, RN during my stay after my microdiscectomy and foraminotomy. So many great nurses, all so smart, caring, and kind. I need to let you know that Kwanza was probably one of the best nurses I've ever had take care of me. Kwanza was kind, efficient, and proficient, and explained my plan of care. She talked to me about my pain and how to stay ahead of it and if there was anything that she could do to help me get more comfortable. What most impressed me was that she actually rounded on me hourly. I had a lot of difficulty sleeping so I would see her very slightly open the door to check on me to make sure that I was OK. It makes me emotional to have felt so safe. Kwanza’s care stood out not only because she's an excellent nurse, but because she actually cared. As nurses, we don’t get the opportunity to see how our care impacted a hospital stay because patients will complain before they compliment. My stay reinforced my baseline for my practice as a nurse. I have always felt that what makes me a good nurse is how much I care about patients mixed in with my technical and clinical skills. Furthermore, it most definitely reinforces my nursing baseline of what a kind word, gesture, presence, listening, and even sometimes a slight touch can do to make someone feel seen, heard, and safe. Kwanza made me feel all those things. I am exceptionally grateful!