Cheerleader, listener, caregiver, and teacher are all hats that Lakhbir wears. One of Lakhbir's patients shared, "Lakhbir was very supportive and caring. She encouraged me every step of the way. I never got this kind of care before coming to Kaiser and want to come again." The patient's husband went on to say, "She explained everything on the monitors and it was very reassuring to my wife and me. She always kept us informed and was very helpful."