October 2023 Honoree
Lakricia J West, RN
A patient called the office and spoke to a supervisor, they had been attempting to retrieve a migraine medication for months, and here are her remarks: I had been fighting my insurance for months trying to get this medication that would help me manage my migraines. I had tried everything and was so tired of fighting. Lakricia (Krissy West) took over, and she never stopped. She never gave up. She spent so much time advocating for me. I was so thankful that she was there to advocate for and help me with this journey. I would not have my meds if it were not for her due diligence, and I'm grateful for her. Thanks.
Thank you, Lakricia J, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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