We are nominating Lanai for the DAISY Award because she embodies the qualities of compassionate, patient-centered care and has made an immeasurable difference during a very challenging time for our family.

Delivers compassionate patient-centered care: Lanai demonstrated exceptional compassion and understanding during our time in the PICU. She went out of her way to ensure we fully understood the complexities surrounding our baby's care. Her ability to break down medical information into terms we could understand was invaluable, helping us feel less overwhelmed and more informed during an incredibly stressful time.

Above and beyond their role: Lanai went far beyond her role to support us, not just medically but emotionally. When I became emotional about the situation, she provided a safe space for me to express my feelings, acting as an empathetic and supportive outlet. Her presence brought a level of comfort and reassurance that extended far beyond her clinical duties.

Impact on you: Her impact on our family cannot be overstated. She transformed a difficult day into one where we felt more positive and hopeful. Her kindness and dedication gave us the strength to face a challenging situation with greater confidence.

Shares the Trust values and upholds the standards of excellence: Lanai embodies the Trust's values through her unwavering commitment to excellence, empathy, and patient-centered care. Her professionalism, combined with her heartfelt compassion, ensures that patients and their families feel supported throughout the entire process. By putting the patient first and supporting their interests when planning or delivering care, Lanai exemplifies the prioritisation of the patient and their family. Her focus on ensuring we understood the situation and addressing our emotional needs showed how deeply she prioritises those she cares for. Lanai is the perfect example of what the DAISY Award stands for. We are grateful for her dedication and compassion and feel strongly that she deserves this recognition.