I am a fifty-year-old man who has never spent more than a few hours in a hospital, let alone multiple days.
I was scared, had no clue how things worked and I was in pain. Lawrence was professional but had a genuine side that made me very comfortable asking questions and feeling safe.
Lawrence went the extra mile and was so professional. His confidence made me feel hopeful that I would feel better and got me through it.
I've always seen nurses hard and all business in the past. Now I know what an exceptional nurse is.