My first encounter with Leah was when I went in for a colonoscopy. She was wonderful, informative, and had a great personality, which put me at ease. The next encounter was when I went in for hardware removal of my prior ankle fracture. Although she was not my nurse, she was in my room overseeing the new surgical nurse. She made my day, especially given the circumstances I found myself in having to have another ankle surgery. I was very apprehensive. Leah is reassuring and listens to her patients.