May 2020 Honoree

lena hill, RN

  • Franklin Woods Community Hospital
  • Johnson City
    ,
    TN
    ,
    United States
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I was first introduced to Lena the day following J's admission. I could immediately tell that she was a cut above the rest. (J has had 4 inpatient stays in the past 7 months, so I have met many of the nurses of this floor.) She was attentive to details, exhibited kindness and patience when I frequently asked a question or needed a more in-depth explanation of something. I witnessed her educating other staff members reflecting her knowledge and expertise - always in a respectful manner. She happily checked on several things for the patient that actually wasn't technically her responsibility. What furthermore impressed me was a situation I witnessed when a high-level staff from a completely different department entering the room and seeing Lena and exclaiming, "I am so glad YOU are here, you know what you are doing...this is a smart lady. Can I consult with you the rest of the week?" Lena is exceptional you are blessed to have her on your team!

Thank you, Lena, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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