A couple of weeks ago I was consulted to a family on Mother Baby who was suffering the death of their newborn. LeToya was the RN assigned to the family, and as I worked with the family, I witnessed exceptional nursing from LeToya. She exhibited calm professionalism, genuine compassion, and an unmatched level of care. LeToya cared for the whole family. By that, I mean not only Mom and Dad and the grieving visitors; I mean that she cared for them physically, emotionally, and soulfully. LeToya called upon resources like Child Life, Pastoral and Leadership to provide well-rounded care. During one particularly memorable moment, I witnessed LeToya sitting on the edge of the bed and simply holding the weeping mother. She was there for them. This is what exceptional nursing looks like.

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We had our daughter and lost her shortly after birth to a rare medical condition. LeToya went above and beyond to make sure our family was taken care of. She never skipped a beat. She took us in and made us feel like family. She held me while I cried, gave my two other babies the sweetest love and warmest welcome. I couldn’t have asked for a better person to be our caregiver for our entire stay. She made the most horrible days, bearable.