May 2021 Honoree

Lilia Davies, RN

  • Mother Baby Unit
  • Memorial Hospital of South Bend
  • South Bend
    ,
    IN
    ,
    United States
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My wife had a c-section late in the afternoon and was later moved to the mother-baby unit where Lilia was working the night shift. She was tasked with taking care of my wife and newborn son. I like to think that I have a fairly well-rounded set of practical skills, however, I quickly realized I had no idea how to swaddle a baby, change a diaper or do anything related to the care of a newborn. This realization combined with lack of sleep and 16 hours without a full meal, suddenly made me extremely anxious. I verbalized this to Lilia, and she instructed me to relax and informed me that this wasn't particularly difficult. She did a lot to calm my nerves that night and I'm sure she wasn't anticipating having a third patient that evening, but she treated me as if I was just as important as my wife and son. Lilia is an expert at the art of small talk and helped distract us from the life-changing event that happened earlier that day. She maintained a professional and sunny disposition throughout her shift, even at 3:00 AM. During our entire stay at the hospital, Lilia provided us with prompt and excellent care making her very deserving of this DAISY Award.

Thank you, Lilia, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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