This Nurse Leader's story is one of remarkable resilience, dedication, and compassion. Lilia is a Medical Surgical Nurse Manager who has overcome personal challenges and demonstrated exceptional leadership skills in her unit. She is always attentive to the needs of her patients and staff, and strives to create a caring culture that values quality, safety, ethics, and teamwork.

Lilia has inspired her staff to pursue professional development and certification in their specialty. She has also fostered a high level of engagement and collaboration among her team members, who are willing to help each other and take on new challenges. Lilia is actively involved in quality improvement initiatives, such as enhancing patient mobility and satisfaction.

Lilia has shown empathy, authenticity, courage, and integrity in her interactions with patients, families, and colleagues. She has handled difficult situations with grace and skill, such as providing support, translation, and comfort to a patient and family who were facing a terminal illness. She has also been a role model for communication and accountability, by rounding consistently, listening to feedback, and addressing issues promptly.

Lilia is a transformational nurse leader who embodies Kaiser's core values and mission. She has grown tremendously in the past year, and has made a positive impact on her unit, her organization, and her community. She deserves to be recognized and celebrated as a DAISY Nurse Leader.