It is difficult to be in the emergency room and then in intensive care, there is fear for what might happen. But when people like Lilia Sotelo work in those departments it helps make the difficult situations more bearable. She made sure that both my mom and I were calm and comfortable.
Your attitude and your energy are very positive, and your work ethic is more than excellent! If all the people had that dedication and passion to vocation to do their job, this hospital would be number 1. We could see that even though Lilia's time to leave had arrived she stayed up to 2 hours more after working 12 hours and with the same attitude that she had come to work with, without complaining. And she made sure to say goodbye every morning before she went to rest. People like her make this world better and help a lot to patients to get better faster. She is an example to follow. Thank you, thank you very much!