Linda Downie creates a powerful human connection with those that she comes into contact with. Her care and compassion is not easily forgotten. Two patients have written letters praising her. Some of their comments are, "Linda is amazing. She put in my IV and I had no pain. This was the best experience I have ever had in a hospital. She is the best" and "Linda stayed with me, explained everything to me and cared for me to the fullest extent of the word. On the subject of friendly, caring, and professional I give her a 10!