My family is going through a very difficult time right now. Recently, Lindsey joined my granddaughter and me in the elevator. My granddaughter is a lively little girl, and Lindsey was incredibly interactive and sweet during our brief encounter. In less than a minute, I saw more joy and laughter on my granddaughter's face than I've witnessed since our family tragedy. When Lindsey got off the elevator before us, I couldn’t help but cry. I’m so grateful for the small glimpse of joy she brought to my granddaughter. These moments matter most. Lindsey is truly wonderful and went above and beyond to ensure that everyone feels included and welcomed, even the sweet four-year-olds.