Lisa Carter
March 2022
Lisa
C. Carter
,
RN
Cardiothoracic Surgical Unit
Parkwest Medical Center
Knoxville
,
TN
United States

 

 

 

She took her time and treated our loved one with respect, compassion, and excellence in her profession. Nurses like Lisa save lives.
My father was admitted to the cardiac care floor with advanced heart disease. Many of the nurses, LPNs, and CNAs were very kind and helpful. We were very impressed with the staff during his week stay. However, Lisa Carter is hands down the best nurse he was blessed enough to have received care from. While our father was in an advanced state of decline with a failing heart, Parkinson’s, and confusion, Lisa went above and beyond to provide top-notch communication, and explanations of procedures, and she also very carefully tracked his fluids in and out. She also made sure to reiterate the cardiac diet ordered. One of the things that really impressed me was that he had IVs that had leakage and were bloodied after a few days. This was before Lisa was on shift and before we had met Lisa. The nurses who oversaw dad’s IVs and administered medication through these told us that because his skin was so old and crinkled was why blood was escaping and scabbing. However, when Lisa came on her first shift with my father, she immediately explained that the state of his IVs was unacceptable. She cleaned them and installed new IVs on each arm. We as a family kept watch over my dad so that he would not be alone and so we would not miss his physicians. Lisa was by far the most detailed, focused, order abiding, and quality nurse we encountered during his hospital stay. Not only was her medical detail top notch but she also took the time to explain what each medication was and each procedure taking place. Our father was a medical doctor with many questions and was naturally curious. Lisa was patient and kind even though she had numerous patients to care for. She took her time and treated our loved one with respect, compassion, and excellence in her profession. Nurses like Lisa save lives. She is a true DAISY Nurse for her extraordinary and professional expertise, social skills and compassion. She was also incredibly thoughtful to all of our family while we were there.