June 2026 Honoree
Lisa C Ramirez, Registered Nurse
Kudos to Lisa for demonstrating exceptional professionalism and compassion while handling a very challenging call from a family member requesting the patient's PHI after losing access to her father's online KP system.
Despite the caller's demands, she remained calm, respectful, and compliant with HIPAA regulations and was able to offer resources and guidance to help the daughter regain access to the patient's online care.
Despite the caller's demands, she remained calm, respectful, and compliant with HIPAA regulations and was able to offer resources and guidance to help the daughter regain access to the patient's online care.
Thank you, Lisa C, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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