Our daughter was born 6 weeks prematurely due to severe preeclampsia. She was born with minimal health issues but struggled with feeding. The early weeks in the NICU felt very impersonal, there was a different nurse almost every shift and frankly the NICU environment is very draining with the necessary protocols to keep the preemies safe. We unfortunately had several misunderstandings that affected my husband and me. We felt our parental role diminished and traumatized by some misunderstandings. Our negative experiences caused some anxiety and I dreaded to visit every evening but would still wearily walk through the NICU doors to snuggle and care for our baby. One evening I encountered Lisa Johnson, a nurse on evening shift, she was kind and very proficient. We chatted and I shared some of the negative experiences encountered. She volunteered to be our baby’s primary nurse which would provide some continuous care for our baby which we desperately needed. Our baby, even though healthy and breathing room air, was not meeting the feeding standards and required feedings to be lavaged through an NG tube. I was impressed and greatly relieved Lisa volunteered to be our primary nurse. Lisa has a sweet tender touch with the babies that helped put my anxious mama fears at ease. Lisa would take her time and really work with my daughter’s feeding. She managed to improve my daughter’s nippling percentage and encouraged me to put my daughter to breast. After having continuous care and some advocating for my daughter, she began to thrive and really improve! I truly think this was due to Lisa’s care. Being a NICU nurse is uniquely taxing as they care for not only a vulnerable neonate but are also indirectly caring for the parental team. Lisa’s consistency in caring for my child and her kindness towards me helped prevent me from going into a mentally dark place where I wanted to isolate myself and avoid the NICU. A preemie needs their caregivers to be at their best and Lisa not only cared for my daughter but myself and for this will be forever grateful.