Lisa's hard work, collaboration, and expertise have made a significant and positive impact on our ability to coordinate, monitor, and continue to provide quality care for our clients who receive services from Sanford Medical Center in Bemidji and county services.

Lisa has gone above and beyond to assist the county social workers, always providing support that has enhanced the overall quality and stability of the continuing care of our clients. Our clients often have complex diagnoses and have difficulty understanding their medical services/events. Our clients often present scared and aggressive in the emergency room. Lisa is instrumental in coordinating the information with the medical professionals and the county social workers.

 Her coordination is crucial to ensure our clients receive timely support during critical times. Lisa has been instrumental in fostering and growing a stronger relationship with the emergency department by assisting with communication through consistent follow-ups and empathetic communication with clients, their families, and county social workers.

Her ability to connect with our clients shows through her positive and professional approach. She has had lasting impacts on our clients, their families, and county social workers, making the overall medical emergency less scary, stressful, and more supportive and positive outcomes for our clients.