Lisa is a great example of what a critically thinking RN looks like. She is empathetic and leaves no stone unturned when it comes to ensuring that our patients receive appropriate timely care. Many factors impinge upon whether or not patients come in, including transportation issues, challenges with family, etc. Lisa has high standards of professionalism and uses exceptional communication skills to ensure access for any patient that is brought to her attention. On any given day Lisa wears many hats (without complaint), ranging from nurse navigator, scheduler, nurse educator, and quality improvement specialist. Her approach to patients is nothing short of excellent. Routine examples include working collaboratively with infusion staff to get patients in for treatment as needed and or working with the radiation oncology team to do similar. Lisa’s knowledge, skill, and judgment are admirable and an asset in any clinical environment. We are blessed to have her.