I was hospitalized for a week with cellulitis and treated with IV antibiotics, followed by surgery, and discharged with oral antibiotics. Weeks later, I noticed a lump and redness in the same area and contacted Lisa, who promptly coordinated with the on-call doctor, plastic surgeon, and infection specialists. She ensured I received an antibiotic and guided me through severe nausea after the first dose, even as her shift ended, showing exceptional care and persistence. Lisa consistently goes above and beyond, listens attentively, and ensures patient comfort, making her deserving of recognition for outstanding dedication.