Lisa models the role of a professional nurse at all times. She works the night shift but when day shift comes in you know everything has been prepared for all surgeries: equipment ordered, beds assigned, and rooms prepared with all supplies. Charts have been made and correctly assembled. Not only is Lisa a team player, but she displays a compassionate and trusting attitude with all of her patients. I have never heard a negative comment about her. No matter the situation, Lisa is always calm and delivers excellent care to staff and patients. She is one of the most dependable people I know!
***
She dispensed pain meds on time. She explained what and why the procedure she was performing is being done. She displayed clinical skills and took the opportunity to get to know the patient. She gave me emotional support.
***
I was admitted to Frye Hospital for a total knee replacement. I just wanted to take a few moments to tell you that during my stay at the hospital I had a nurse by the name of Lisa Whitener. What an asset she is to your nursing staff. I felt so safe and secure in her care. She made me smile and was so encouraging when she took care of me. I congratulate you on having such a good nurse on your staff and wish Lisa the very best.