Lisa Wilkerson
May 2017
Lisa
Wilkerson7
,
LPN
Primary Care Clinic - PACT
Mann-Grandstaff VA Medical Center
Spokane
,
WA
United States

 

 

 

Lisa Wilkerson, LPN serves Veterans with an innate calm competency and compassion that is clearly manifested in her exceptional provision of care. Lisa's "can-do" attitude and demeanor are above reproach. She is frequently selected to train new nurses and student nurses due to her exceptional competency and constant improvement to care of our Veterans.
Lisa is appreciated for her attention to detail and collaborative approach to LPN Lead staffing duties. She communicates effectively with her colleagues to ensure optimal understanding and acceptance of staffing assignments.
Lisa tirelessly reviews the schedule to ensure the Provider's time is optimized and the Veteran's needs are most promptly and effectively addressed. Lisa often volunteers to help the team and the Veteran patients by assisting with vesting and additional shifts to address critical operational needs.
Lisa is frequently noted as exceptional in Veteran comment cards. She has tirelessly worked to enhance the availability of "same-day appointments" on assigned team and as such ensures access which is a principle Veteran Experience satisfier.
Lisa is appreciated for critical review of the operational challenges faced on the front lines of clinical care and clearly and succinctly offers constructive solutions.