November 2020
Lita
Williams
,
RN
Infusion Center
Kaiser Permanente South San Francisco Medical Center
South San Francisco
,
CA
United States

 

 

 

From day one to our last treatment, I was so fortunate to receive such wonderful care.
My husband recently completed 5 months of intensive chemotherapy. This was a very trying and stressful time for us, but the RNs who provided his treatments made this process as tolerable and pleasant as humanly possible. We were extremely apprehensive as we faced months of chemotherapy, as I’m sure most patients are. However, from day one to our last treatment, I was so fortunate to receive such wonderful care.

Lita, Myrrha, and Beth showed excellent qualities in their delivery of care to me. They were wonderful, to say the least. Never have I felt so safe and well taken care of in a medical environment. We don’t know the names of the other RNs in the Infusion Center but they exhibited a great sense of teamwork in making sure that everyone was being taken care of. No matter who happened by, if I needed anything, or if my IVAC beeped, someone immediately took care of me, always with a smile and kind words. No matter how busy they were, their attention and care never lessened. My husband described the Infusion Center as having “good vibes!”. It is pretty remarkable that these RNs are able to create “good vibes” in an area that can be so daunting, where many are facing such difficult situations. We are grateful to have these outstanding RNs!