I have been a patient for approximately fourteen years and during this time Lori has gone far beyond any expectations of not only professionalism in nursing but also with the utmost compassion in assisting me in the physical and emotional aspects of my multiple sclerosis.
Whether it be taking the time to answer one of the many questions I had pertaining to medical situations that arose, and how to deal with them, or always and I stress always, immediately attending to one of the other types of problems that occur when dealing with coordinating all medical information being shared with other doctors of mine including outside pharmacy and insurance company needs on a moment's notice.
To showcase just a few of the many instances, Lori was able to coordinate many three-way phone conversations with her, me, and pharmaceutical companies eliminating the loss of my medication via an assistance program.
When surgery was required after a fall, the surgeon required all information pertaining to my treatments elsewhere, medications, scans, etc. This immediate attention was key to my rapid scheduling of surgery. I am a firm believer of complete sharing of treatment history with all doctors. Thank God there are devoted nurses like Lori who go the extra mile to assist patients in their time of need and that the University of Illinois Hospital can claim her as one of theirs.