lourdes williams, RN

Nurse Luly was such a tremendously caring and serving nurse. After my bypass surgery, she made sure I was comfortable at all times. I asked her at some point for a fan so I could have some moving air and it wasn't but a few minutes and she had a fan moving air over me. She asked me frequently where my pain level was and made sure I was getting water as requested. She suggested ice chips, so I tried them. What a great suggestion, and she was very patient in her helpful manner. We talked about various things throughout the night and she was always within a few feet of the bed.
I was moved to the PCDU unit late the second evening. Luly very patiently assisted me into a wheelchair and due to a generator test that evening, the elevators that are normally used to move patients to those rooms were not working. Luly had to push me through a maze of hallways to get to a set of elevators that were in operation and then through many more halls to get me to my new room. Once I was transferred to the bed, she gave me a hug and wished me a pain-free and quick recovery. I realize this may be her job, however, catering to ones' needs while they are incapacitated and getting a fan, for example, are the little things that separate an employee from someone who actually cares.