Lucy was extra caring and attentive. She took the extra time to sing to him when he was upset. Moved him from a room in a shared location to a quiet private space for care.
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I recently found myself on the receiving end of nursing. One night I was feeling quite ill and very uncomfortable and called the nurse. Lucy quickly went to work using skills, compassion, and insights that let me know she didn't just look like a nurse but was an outstanding nurse. Because of the antibiotics, I was having trouble. I was crying when she came into my room. She smiled, gave me a hug and helped me as if nothing was more important at that moment than my health. By the time she finished, I was clean, my tears were dried and my pain addressed. She tucked me back into bed, lowered the lights and sat beside my bed rubbing my arms until I went to sleep. If I were to summarize Lucy, I would say she is a nurse anchored in the past and geared to the future. I feel fortunate to have been cared for by such an outstanding nurse.