Lucy Leese
July 2022
Lucy
Leese
,
RN
Leeds General Infirmary
Leeds Teaching Hospitals Trust
Leeds
,
West Yorkshire
United Kingdom
Lucy didn't rush me and I could feel her genuine kindness and understanding of my situation. From then on we spoke over the phone weekly.
I would like to nominate Lucy Leese, Cardiac research nurse at Leeds General Hospital. I have countless health issues, mainly Atrial Fibrillation and health anxiety. I agreed to do a diet profile through the Arrhythmia clinic and I received the information pack and Lucy Leese would be my nurse throughout this. I was finding my AF and anxiety extremely difficult to live with on a day-to-day basis. I was terrified constantly of an AF episode and couldn't sleep. I have had a lot of mental health issues in the past and I was at my lowest point where I didn't want to live this life.
Out of the blue, Lucy rang me to introduce herself and explain the diet. Lucy was bubbly and friendly and I just burst into tears. I was at a particularly low point and was having trouble reaching my usual arrhythmia nurse and Lucy's warmth and kindness made me feel so emotional I just let all my feelings out. Poor Lucy, bet she wasn't expecting that! We spoke for a while and Lucy didn't rush me and I could feel her genuine kindness and understanding of my situation. From then on we spoke over the phone weekly. I can’t tell you how much Lucy's support meant to me.
When I was having arrhythmia episodes I would send my ECGs to Lucy who would then show my Cardiologist to put my mind at rest. We spoke every week or so, each phone call lifted my mood. Lucy asked me I'd I would consider seeing the Cardiac Psychologist. I was reluctant at first but in time agreed as I trusted Lucy's judgment. Seeing this doctor was a great help and my anxiety levels have improved.
I still email Lucy to catch up and she is always glad to hear from me and always tells me she is always there for me if needed. I can’t describe what a huge help that is. Lucy deserves to be recognised for her kindness and genuine care. All that she did for me she didn't have to do, she did it because she cared about me and wanted me to have some quality of life. I can honestly say I don’t know if I would still be here if Lucy hadn't rang me that day. I was so depressed and felt so alone. I think she saved my life.
Out of the blue, Lucy rang me to introduce herself and explain the diet. Lucy was bubbly and friendly and I just burst into tears. I was at a particularly low point and was having trouble reaching my usual arrhythmia nurse and Lucy's warmth and kindness made me feel so emotional I just let all my feelings out. Poor Lucy, bet she wasn't expecting that! We spoke for a while and Lucy didn't rush me and I could feel her genuine kindness and understanding of my situation. From then on we spoke over the phone weekly. I can’t tell you how much Lucy's support meant to me.
When I was having arrhythmia episodes I would send my ECGs to Lucy who would then show my Cardiologist to put my mind at rest. We spoke every week or so, each phone call lifted my mood. Lucy asked me I'd I would consider seeing the Cardiac Psychologist. I was reluctant at first but in time agreed as I trusted Lucy's judgment. Seeing this doctor was a great help and my anxiety levels have improved.
I still email Lucy to catch up and she is always glad to hear from me and always tells me she is always there for me if needed. I can’t describe what a huge help that is. Lucy deserves to be recognised for her kindness and genuine care. All that she did for me she didn't have to do, she did it because she cared about me and wanted me to have some quality of life. I can honestly say I don’t know if I would still be here if Lucy hadn't rang me that day. I was so depressed and felt so alone. I think she saved my life.