October 2020 Honoree
luisanna payano de la rosa, RN
A patient writes about her despair, questioning "why me" while having this health crisis. In her deepest moments, Luisanna Payano de la Rosa walked into her room and introduces herself as her nurse for the day. The patient immediately writes and talks about the emotional rescue Luisanna provided for her. Luisanna offered her comfort and encouragement that changed the entire patient's preception. The patient thought of her daughter at home and worried about how she will care for her. The patient expressed her fear, her anxieties but Luisanna was there to provide emotional support and rescue for her patient. Luisanna saw her patient through her darkest time. The patient recovered and was able to go home to the safety of her family and her daughter. The patient knows that her recovery and her emotional recovery was because of Luisanna
Thank you, Luisanna, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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