Lyndsey was very calming to me as I prepared for surgery. One of the nurses was unable to access a vein for my IV. Lyndsey was called in and worked at finding a proper vein (which is not easy on me). My husband was looking over her shoulder as she used a device to locate the veins. She interacted nicely with him telling him about the instrument. She was very professional throughout our experience and her discharge instructions were thorough. Being an RN and especially one that has trained CNAs, I was most impressed with her personable skills as well as her work ethic and professionalism.