March 2013 Honoree

lynne roberts jachim, RN

  • Endoscopy
  • Mercy Health Saint Mary's
  • Grand Rapids
    ,
    MI
    ,
    United States
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The Work Environment Council (WEC) had no trouble choosing Lynne Roberts-Jachim, RN for a DAISY award. Lynne was the on-call endoscopy nurse who assisted with an emergency case on a Saturday night. The patient and his wife had come in an ambulance, once the patient was admitted and settled into H2, the wife didn't have a way home. Lynne couldn't imagine the patient's elderly wife having to take a cab, so she drove her home. The patient wrote in her thank you note, "You are an angel! You really came to the rescue of a very tired old lady." Lynne was nominated by Dr. Webster and two H2 nurses as well as receiving a thank-you letter from the patient's wife. Lynne's initial reaction at the DAISY ceremony was "Who, Me??" followed by, "I'm deeply, deeply moved."

Thank you, Lynne, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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