Ma Theresa Mellejor embodies the core values of advocacy, respect, and excellence. During an incredibly difficult time for my family, her compassion and dedication provided comfort and reassurance when we needed it most.

One particular evening stands out. I was heartbroken that I couldn’t stay overnight with my husband. Later that evening, my phone rang—seeing it was a call from Rancho, I immediately feared the worst. But it was Nurse Theresa, calling not with bad news, but simply to let me know my husband was in good hands. She shared his current status, updated me on his vitals and comfort level, and reassured me that he was being well cared for. She even invited me to call back with any questions, letting me know I could ask her directly.

This simple act of kindness meant everything. Theresa went above and beyond—not just in caring for my husband, but in caring for me as well. Her empathy, professionalism, and heartfelt communication allowed me to rest that night, knowing he wasn’t alone.