September 2018 Honoree

mackenzie fullerton, RN, MSN

  • Cardiac Medical Intensive Care Unit
  • MercyOne Des Moines Medical Center
  • Des Moines
    ,
    IA
    ,
    United States
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During my wife's stay, all of the nurses were absolutely phenomenal. However, Mackenzie stood out to me above all others. Even though my wife was not responsive, Mackenzie made the concerted effort to speak to my wife as if she was in a lucid state and to tell her what she was doing as she went about the unenviable tasks of what nurses do for patients day in and day out. She would ask me if there was anything she could do for me, as I was visibly shaken and upset. She helped explain my wife's medications to me and listened to me tell anecdotes about our lives and our plans. I will always remember the kindness, caring and true compassion Mackenzie showed my wife and me during her final days.f

Thank you, Mackenzie, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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