MacKinzie made me feel valued and respected as a patient, caring for both my physical and mental health. Even when she was not assigned to be my LPN for the day, she stopped into my room, asked me how I was doing, and asked if she could help me in any way. She immediately connects with her patients, tirelessly works to get them better, cares for the patient's family and friends, and maintains a calm demeanor and a clear head, no matter what the rest of her day must have held.