March 2020
Macy
Elliott
,
RN
Pediatric Emergency Department
University Health System - San Antonio
Macy made a connection with my daughter and included her in all discussions.
My daughter came in for dehydration and vomiting after a tonsillectomy. Macy never stopped smiling and making us feel at ease. She always made sure we had the latest updates and made sure my daughter was always comfortable. We never felt rushed with her. Macy made a connection with my daughter and included her in all discussions. She was pleasant, professional and a ray of sunshine in a time that we were quite worried.