I'm a patient and want to nominate Madeleine because of her excellence in nursing. I should know, as I was an RN for 16 years and in a similar department where I "Cut my teeth." It's a difficult job as an RN, especially during a nursing shortage. Madi never complains. She is always compassionate, kind, and caring. She actively listens when we talk. I feel heard by Madi, and she's passionate about the care she gives. She's been my advocate with sincerity. I can tell she's sincere. Her tone of voice, countenance, and body language all speak to sincerity. I believe her. She doesn't try to change my mind about things. She encourages. She doesn't try to prove how much she knows. She's just confident - which means a lot. She lets me vent, complain, and cry without making me feel bad. I am in excruciating pain at times, plus I have other conditions. Madi has cared for me for multiple days in a row now. She outshines every other nurse I've had. She doesn't rush me. She makes me feel that I truly matter. All of this makes her trustworthy, plus she does what she says she will. She is simply amazing.