Madison Preiser
October 2025
Madison
Preiser
,
BSN, RN
SG4S
Northwestern Medicine Palos Hospital
Palos Heights
,
IL
United States
She spoke to her with kindness, explained each step of care in a reassuring way, and treated S with dignity and respect.
I would like to express my deepest gratitude to Madison, who recently cared for my 74-year-old family member with developmental disabilities, who was admitted for a bowel obstruction. Her care required frequent and often uncomfortable procedures, including numerous enemas, which demanded not only medical skill but also patience, compassion, and sensitivity. Her condition required frequent enemas and constant monitoring, yet the staff provided this care with patience, compassion, and professionalism that went far beyond expectations. She not only demonstrated excellent clinical knowledge but also took time to meet her social and emotional needs. She spoke to her with kindness, explained each step of care in a reassuring way, and treated S with dignity and respect. Their efforts helped her feel safe and valued, even during uncomfortable procedures. What impressed us most was her ability to blend medical skill with genuine human compassion. Madison's patience, empathy, and attentiveness eased both her discomfort and our family’s worries. We are truly grateful for the extraordinary care Madison provided. For Madison's and the staff's dedication, expertise, and compassion, we extend our deepest gratitude. She is truly a credit to the nursing profession and the hospital.